Privacy policy
How we handle personal data under India's Digital Personal Data Protection Act, 2023.
Who we are
Saifee Hardware Mart (Saifee Hardware Mart), Shop No 1/D, Ground Floor, Anjeney Complex, M M Lane, S.P. Road Cross, Bengaluru, Karnataka 560002. We decide why and how your personal data is used, which makes us the data fiduciary.
What we collect and why
- Quote form: your name, phone number, optional email and the details of your requirement. We use these only to reply to your request and keep a record of it.
- WhatsApp and calls: when you contact us this way, we see the number and messages you send.
- Analytics: if you accept, Google Analytics 4 records anonymous usage such as pages viewed. It is loaded only after you agree.
- Traffic measurement: Cloudflare Web Analytics measures page views without cookies or personal identifiers.
Consent
We ask for your consent before sending a quote request and before loading analytics cookies. The map on the Contact page is not covered by this choice: Google may set its own cookies when it loads. You can withdraw analytics consent at any time using "Cookie settings" in the footer. To withdraw consent for stored quote data, contact us using the details below.
Who processes your data
- Cloudflare, for hosting, bot protection (Turnstile) and the database that stores quote requests.
- Resend, to deliver quote requests to us by email.
- Google, for analytics, only if you accept cookies.
- Google, to show the map on the Contact page. Loading the map lets Google set its own cookies. See Google's privacy policy.
How long we keep it
Quote requests are kept for 3 months, then deleted.
Your rights
You may ask us to confirm what data we hold, correct it, erase it, or nominate someone to act for you. Write to shabbir_dhinojwala@yahoo.com.
Grievance officer
Shabbir Dhinojwala, shabbir_dhinojwala@yahoo.com
Changes
We will update this page if our practices change.